נושא: FW: We detected synchronization errors in your directory
From: Eitan Calderon <eitan@arotech.com>
Sent: Sunday, February 2, 2025 9:57 AM
To: Sharon Carciente <sharonc@sccn.co.il>
Subject: FW: We detected synchronization errors in your directory
Pease advice
The error report from Microsoft Entra
Best Regards
Eitan Calderon
C.I.O - Epsilor
Cell Phone: 972-54-6919916
[Shape, arrow Description automatically generated]
An [cid:image002.png@01DB7558.B6689280] company.
www.arotech.com<http://www.arotech.com/>
www.electric-fuel.com<http://www.electric-fuel.com/>
www.epsilor.com<http://www.epsilor.com/>
From: Microsoft Security <MSSecurity-noreply@microsoft.com<mailto:MSSecurity-noreply@microsoft.com>>
Sent: Saturday, February 1, 2025 11:03 PM
To: Eitan Calderon <eitan@arotech.com<mailto:eitan@arotech.com>>
Subject: We detected synchronization errors in your directory
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There are synchronization errors in your directory.
[Microsoft Security]
[https://images.ecomm.microsoft.com/cdn/mediahandler/azure-emails-templates/production/shared/images/templates/shared/images/icons/status-info.png] Microsoft Entra Connect Sync errors detected
You’re receiving this email because we have detected a critical alert on your Microsoft Entra Connect service for errors that occurred while data was while synchronizing between your on- premises active directory and your Microsoft Entra ID.
Title:
Sync errors detected on your Microsoft Entra Connect service
Last export time:
February 1, 2025 20:58 UTC
Error count:
1 sync errors at the time of last export time as mentioned above
Service:
arotech.onmicrosoft.com
Tenant:
EPSILOR-ELECTRIC FUEL LTD
Report:
To get latest details, see Sync Error Report<https://eur.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Faka.ms%2Fsyncerrornotification01&p=bT0xMzcwOGIzZi1kNjNlLTQzZGYtYTYwMC02Y2YyZjdkMTRjMDImdT1hZW8mbD1zeW5jZXJyb3Jub3RpZmljYXRpb24wMQ%3D%3D>.
To learn how to fix sync errors, see troubleshooting sync errors<https://eur.safelink.emails.azure.net/redirect/?destination=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Factive-directory%2Fconnect%2Factive-directory-aadconnect-troubleshoot-sync-errors&p=bT0xMzcwOGIzZi1kNjNlLTQzZGYtYTYwMC02Y2YyZjdkMTRjMDImdT1hZW8mbD1kb2NzJTNBdHJvdWJsZXNob290LXN5bmMtZXJyb3Jz>.
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Microsoft Corporation, One Microsoft Way, Redmond, WA 98052
[Microsoft]
טיוטת תשובה (ניתן לערוך)
מקורות מה-KB
freshservice_ticket · Error in ADsync (score 0.71)
The ticket describes a Microsoft Entra Connect sync error notification. KB chunk [1] (ticket #12113) describes a very similar issue with arotech.onmicrosoft.com where AD sync stopped, and the resolution was that the service account lost 'Log On As Service' permissions, which were reset and re-added. I'm drafting a response that references this past resolution, asks for specific error details from the Sync Error Report link provided by Microsoft, and offers to help troubleshoot further once details are provided. The response is actionable, references past experience with this customer, and doesn't promise a fix without seeing the actual error.